Terms & Conditions
Refunds and Returns:
At Die Weiveld Slaghuis, we want our customers to be completely satisfied with their purchase. If you are not satisfied with your purchase, please contact us within 24 hours of receiving your order.
Due to the nature of our products, we do not accept returns. Please ensure you inspect your order upon receipt and notify us as soon as possible (no later than 24 hours) if you are not entirely satisfied. If you receive a product that is damaged, spoiled, or not up to our high-quality standards, we will be happy to replace the item or issue a refund upon evaluation of the product. Please provide a photo of the item as well as the order number and date of delivery. We may also ask you to provide additional information to help us improve our quality control processes.
We do not offer returns or refunds for products that have been consumed or used in any way
We may require that the item(s) in question be returned to us before issuing a refund or replacement
Refunds may take up to 7 business days to process
We reserve the right to limit or refuse returns or refunds in cases where we believe the policy is being abused
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use Die Weiveld Slaghuis (the “site” / “service”) and the choices you have associated with that data.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
First name and last name
Address, Province, Postal code, City
We may also collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Why do we collect this data and how do we use it?
Our Company uses the collected data for various purposes:
To communicate with you
To screen our orders for potential fraud indicators
To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you have opted in do so
To provide customer care and support
To monitor the usage of the service
To detect, prevent and address technical issues
Sharing of information:
We will only share your personal information with third parties where it is necessary to do so in order to provide the service (e.g., we make us of iKhoka as a third-party payment portal).
Disclosure of Data:
Our Company may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Our Company
To prevent or investigate possible wrongdoing in connection with the service
Data submitted on this site may be maintained under you order information for our records unless we are otherwise instructed by you to delete such information.
By using the service, you agree to the collection and use of information in accordance with this policy. This site is not intended for persons under the age of 18 years.